Welcome to VendoraX! Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application (“Service”).
Please read carefully. By using VendoraX, you agree that:
- You have read, understood, and accepted this Privacy Policy.
- You are at least 18 years old.
If you do not agree with this Policy, please do not use VendoraX. Instead, contact us at support@vendorax.com.ng to request account and data deletion.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Profile photo
- Other data submitted during account creation or while using the app
Business Information
- Product or service listings
- Prices, descriptions, photos
- Business profile data
Location Data
With your permission, we may collect your location to personalize your experience (e.g., show local listings).
Communication Data
- Messages exchanged between buyers and sellers
- Customer support inquiries
- Feedback, reviews, and survey responses
Note: VendoraX currently does not support in-app transactions or escrow services. Payment details are not collected or stored at this stage.
2. How We Use Your Information
- Provide, operate, and maintain the VendoraX platform
- Facilitate communication between users
- Personalize your experience based on your activity or location
- Monitor usage trends and improve platform performance
- Send you service updates and optional marketing communications
- Prevent fraud and enhance user safety
3. How We Share Your Information
- Legal Obligations: To comply with legal requests or investigations.
- Business Transfers: During mergers, acquisitions, or sales.
- Service Providers: Trusted vendors under confidentiality agreements.
4. Your Rights and Choices
You may have rights to:
- Access or delete your personal information
- Withdraw consent (where applicable)
- Request data portability
- File a complaint with your data protection authority
5. Data Retention
We retain your data only as long as necessary or required by law. You may request deletion at any time.
6. Security
We use reasonable safeguards to protect your data. No digital platform is 100% secure—please use strong passwords and stay alert.
7. Age Restrictions
VendoraX is for users 18+. We do not knowingly collect data from minors.
8. International Users
Your data may be processed outside your country. We comply with global data protection laws (e.g., GDPR, CCPA).
9. Changes
We may update this policy. Material changes will be communicated via the app or email.
10. Contact Us
Email: support@vendorax.com.ng
VendoraX is committed to a safe, empowering marketplace for all. Thank you for using our service.